What do I need to bring with me?

If you’re coming to use the Spa Facilities you’ll need to bring your robes, footwear and towels.

 

What time should I arrive?

Please arrive on time not before as there will be guests in before you.

 

What should I take into the Spa Experience?

We recommend that you leave all your personal possessions in your car. We also recommend removing jewellery as it can become hot and uncomfortable in the sauna and steam rooms.
For health and safety reasons we ask you not to bring your own face or body products into the spa.

 

Why do I need to fill in a Health Card?

We need to ensure that you are fit and well before you use the Spa facilities or receive treatments. Some medical conditions may prevent you from using certain facilities or having specific treatments, as these could be detrimental to your health. If you are having treatments, your therapist will also use the information on your Health Card to ensure you gain the maximum benefit from your treatment.

 

What is included in my treatment time?

Your treatment time includes your consultation and aftercare advice. These are both vital elements of your treatment to ensure you receive the most beneficial treatment on the day and that you know how best to prolong the benefits once you leave.

 

What should I do if I’m uncomfortable during my treatment?

Your comfort is of the utmost importance to us. If for any reason you feel uncomfortable during your treatment please be sure to inform your therapist at the time so they can make any necessary adjustments.

 

Can I use my own beauty products in the Spa Experience?

We ask our guests to refrain from using their own products in either the Spa Experience or Relaxation area.

 

Can I bring food?

You are welcome to bring your own food and drink.

 

What should I wear during treatments?

During treatments you can wear your own underwear or bikini bottoms, alternatively we provide disposable underwear (it might not look very sexy but it does prevent you getting oil or other products on your own!)

Please don’t feel that you need to change out of damp swimwear before your treatment as there will be an opportunity for you to do this after your therapist has taken you to your private treatment room.

To ensure you feel comfortable throughout your treatment your therapist will use towels to cover you, just exposing the part of the body they are about to work on.